Arrow Aviation: Enhancing Customer Delight by Providing Realistic and Efficient Aviation Support Products

Samir Gupta,President

Samir Gupta


2020 marks the beginning of a decade of new promises in the aviation industry. According to the International Air Transport Association, the airline industry has seen sustained profitability since 2010, with global profits reaching a peak of USD 38 billion in 2017. The past ten years have seen a host of changes in the aviation industry, from airline bankruptcies to volatile fuel prices to the rise of low-cost airlines. As the priorities and expectations of travellers and consumers begin to shift, so too will the industry. With the objective of supporting the Aviation Industry with efficiency, expertise and exceptional customer service, Arrow Aviation Services has been positioning itself as a leading distributor of aircraft spare parts, lubricants, and ground support equipment etc in Asia. The company has a headquarter in Kolkata and regional sales offices at New Delhi & Mumbai with an efficient distribution infrastructure that could leverage a multitude of shipping options. Arrow has also grown to have its fully owned subsidiary in U.A.E (Sharjah Free Zone) for easier distribution of Aircraft Spares and Consumables globally.

Established in 2001, Arrow believes in quality and fast solutions. "Over the years Arrow has developed strategic alliances with leading companies and professionals around the
globe, to provide 24 / 7 services for all your aviation requirements from our offices in India and UAE (Sharjah). We understand Aviation and offer our customers the solution which is beneficial to them. Our motto is to keep the aircraft flying by reducing the grounding time", said Samir Gupta, President, Arrow Aviation.

Arrow Aviation offers an extensive inventory of aircraft parts to airline owners, buyers worldwide with thousands of FAA-approved parts. "We provide product support like airframes, engines & tooling support, avionics & instruments, brakes & wheels, consumables & lubricants, ground supporting equipment's, landing gears, rotables, tyres and windows. Also, our services include 24/7 AOG, repairs, overhaul & exchange along with providing logistics solutions and proper quality documentation", added Samir. Arrow Aviation revenues have grown steadily and its credit goes to the team spirit and an efficient management system which provides innovative and value-added solutions.

Arrow Aviation offers an extensive inventory of aircraft parts to airline owners, buyers worldwide with thousands of FAA-approved parts

Furthermore, Arrow Aviation Services and Arrow Aviation Services FZE., are authorized distributors of Hawker Beechcraft (Brand of Textron Company) spare parts since 2008, and David Clark since 2005 for the territory that covers Northern Africa, Middle East Asia and the Indian subcontinent. Arrow Aviation is one of OEM certified propeller repair and overhaul service centres of MT Variable Pitch Propeller in India and 2nd largest in Asia. In all aspects of blade repairs, Arrow caters composite work and prop overhauls for a wide range of standard variable pitch MT props to high performance. Additionally, Arrow Aviation Services established Maintenance Organization approved by Director General of Civil Aviation (Under CAR 145) to undertake overhaul and repair of Propellers. "We are DGCA (CAR 145) approved and have DGAQA certified MRO for overhauling of HARTZELL, MT, MCCAULEY AND SENSENICH propellers. We are OEM authorised Service centre for MT and MCCAULEY", explained Samir. Arrow Aviation's vision for the future, its enthusiasm for innovation and responsiveness to the customers, has kept the company ahead of the competition. The company is known to maintain and sustain high ethical standards of business, exceed clients expectations and strive for continual improvement.