• Best Practices to Reduce the HR Biases by Using AI

    Best Practices to Reduce the HR Biases by Using AI

    Raj Das, Global Co-Founder & CEO, Hirect India

    Companies often advertise their diversity initiatives. However, hidden biases during recruitment limit candidate options. This bias is highly prevalent in the workplace,...Read More

  • CHATBOTS and VOICEBOTS – CHALLENGES

    CHATBOTS and VOICEBOTS – CHALLENGES

    Dr. Chellaiah S Professor, IT Consultant and Trainer

    Customer Service has become omnichannel and it is truly a challenge to ensure high customer satisfaction. Automation is one answer, but it is both a boon and a bane.Technology...Read More