• Are AI & Automation a Threat to Public Relations?

    Are AI & Automation a Threat to Public Relations?

    Kavita Rao, President & CEO, Hill+Knowlton Strategies India

    Yes, it certainly does seem to me! I have been reading a lot about industries across the world incorporating Artificial Intelligence and automation in their operations....Read More

  • CRM Trends to Watch for in 2019!

    CRM Trends to Watch for in 2019!

    Saurabh Kumar, Associate Manager, Accenture India

    As we enter a new year, inadvertently thoughts move towards what new trends we may get to see evolving in the CRM space in the recent future. Trying to read the crystal ball on...Read More