Siliconindia Magazine

Sprinklr: Helping Enterprises Connect with Customers

Social has changed the world. A huge power shift is taking place, and consumers are increasingly engaging with brands through Facebook, Twitter, LinkedIn, Instagram, Pinterest, and other digital channels. In the process, they are dramatically altering the future of the companies with which they interact and do business. Being "sold to" in the traditional way is no longer viable for these customers, and organizations that fail to create relevant and meaningful relationships with them risk not only their brand's reputation, but its profits.