Siliconindia Magazine

Mobikon: Enabling Restaurants to Make Customers Elated

An elated customer is the secret sauce to a successful business. And when it is about taste buds, this means a lot more. In this social-media age, one unhappy customer may lead to multiple bad reviews throughout various platforms leading to declining popularity of the brand. Hence it is more than paramount to understand customers’ feedback and work to get the loose-ends fixed quickly. The advent of a dashboard is a sigh of relief for restaurants as it provides wealth of information at their fingertips for entire restaurant management and ultimately better customer engagement. India-based start-upMobikonacts as a one-stop-shop that bestows restaurants with a single dashboard to engage with customers across mobile, social, web and in-store (currently over 150,000 customer feedback...