We are trying to adjust ourselves with new normal and so is our workforce. Hence it is important that to handle the new normal, we equip them with all the required arsenals to march towards success. On the other hand, with the workforce moving digital our job functions have changed forever. This will redefine how work gets done. It also means that managing critical workflows will become imperative to provide employees the required experience to accomplish their work. But dealing with thousands of apps to get their work done is not answer to their digital shift.

So what needs to be done? The need of the hour is a cross platform that can integrate and bring various apps and functions together to create a seamless employee experience. The question still remains how you are going to secure this cross platform so that employees get the wings to fly. I spoke to Arun Balasubramanian, Managing Director ­ India & SAARC, Service Now on this subject. He shared detailed insights on the new trends in the workflow revolution. Read to know more about the interaction and what the future of workflow development will look like, securing it and the integration of AIOps.

We also bring to you `10 Most Promising Workforce Development Service Providers ­ 2020', a curated list comprising of the most eminent names from the industry. The featured companies offer some of the most advanced and secured workforce development solutions to empower their clients to deal with the changing work need. Read to know more about them.

Do let us know what you think!