Google expects Indian gaming industry to cross $1 billion within two years; while a Nasscom report predicts India’s mobile game market along to reach 628 million users and worth $1.1 billion by 2020. The market is huge and so are the opportunities and the competition. Gaming in education, both schools and corporates, will play a crucial role in expanding the market scope further. On the other hand, chatbot

making inroads into the gaming industry is another avenue the industry cannot ignore.

The global chatbot market which was valued at $1.17 billion in 2018 is expected to reach $10.08 billion by 2026, growing at a CAGR of 30.9 percent. Gaming is one sector that will perfectly integrate chatbot to serve customers better, especially for in-game customer support to meet players’ high expectations for immediate customer service. Chatbots will not only lower support costs for gaming companies, but will exponentially speed up resolution time. Reasons enough for companies to jump into the chatbot ship!

Addressing these two growing markets is our current edition of siliconindia Magazine. The issue features ‘10 Most Promising Game Development Services Providers - 2019’ and ‘10 Most Promising Chatbot Development Solutions Providers - 2019’. Talking about some of their unique traits, their offerings and value that they add to their client’s purpose are some of the interesting aspects to comprehend. Read to know more about these.
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