Touch wood, but if and when your company or your division ends up in litigation, comes under investigation, becomes party to a complex transaction, or simply seeks to improve compliance with a dizzying array of cross-border regulations, you often need outside legal assistance. At that moment, you tend to lose control over questions like who is put on the assignment, how long it will take, and what the outcome and the ultimate cost will be. It would be difficult to argue that cost savings should be the top priority at “bet the company” moments. Companies develop enduring relationships with law firms on the basis of personal and institutional trust.

I’m willing to go into a debate on this, but technology and personalized legal service can co-exist. That’s because law firm clients are becoming more and more tech savvy as technology infiltrates our everyday lives in multiple ways. Law firms can leverage new and existing technology to connect with clients in a highly personalized way, stay abreast of the changing regulatory landscape, network with other lawyers, and instantly update legal forms and documents. The power of technology has actually helped transform the role of lawyer into a fully trusted and respected adviser and legal partner, not just a legal document paper-pusher.

Legal services are required for the smooth functioning of your business. Working with legal experts gives you confidence and an assurance that you are doing things right. You can be assured that if anything goes wrong, you will be advised in the right manner. Having legal experts by your side also keep you away from committing any illegal work that can threaten your business. With experience and with the passage of time, you will find a way to deal with most of the problems. But all of your queries may not be solved. Some will require professional assistance.